The essence of business process re-engineering

Examines what Business Process Re-engineering (BPR) is meant. Explores why organizations are increasingly turning to BPR as a way of improving their performance. Analyzes the underpinning elements of an organization: processes, people and technology. Explores how organizations can redesign their processes, highlighting two main approaches to BPR. Examines the wider requirements of a BPR initiative and managing change. Outlines some dos and don'ts associated with BPR

Includes bibliographical references (page 249) and index

Notes

cut text on leaf 189 page 177
obscured text on back cover

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