Siebel COM Interfaces On Environments With Multiple Siebel Application Installs (Doc ID 478111.1)

Siebel Tools - Version 7.0.4 [14068] to 17.0 [IP2017] [Release V7 to V17]
Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
Area(s):Siebel.CRM.Application Development.Scripting and Interfaces

Purpose

Siebel object interfaces provide open interfaces into the Siebel applications, supporting integration between Siebel applications and external applications. One of these interfaces is the Siebel Component Object Model (COM) using the Siebel Web Client Automation Server, Siebel COM Data Control, Siebel COM Data Server, and Siebel Mobile Web Client Automation Server. For details on using these interfaces, please refer to the “Siebel Object Interfaces Reference” is bookshelf.

Each of these interfaces uses different “References” (dll and tbl files) to communicate. This guide is to help you identify which interface uses which reference, and how you can change to point to different versions of these references if you have multiple versions of Siebel being used.

The following information was compiled using Microsoft Excel VBA Macros. An example of each of the Excel files are attached. When testing with sample in the Excel files, please use 32 bit Excel to test as Siebel is a 32-bit application.

Notes : The Web Client Automation Server is based on a browser plugin (ActiveX), which is not supported in Open UI . Open UI is based on standard, browser-independent Web technologies . Customers should look for integration solutions with Siebel using other integration points, such as Siebel EAI or the Siebel COM Data Control/Server, which will continue to exist as server-based integration points. For other i ntegration solutions, please see How to implement Desktop Integration / Siebel COM Automation for Siebel Open UI Client? (Doc ID 1664693.1)

Scope

If you only have a single version of Siebel in use, then you most likely do not need the information in this guide.